Patient Resource

Insurance & Prior Authorization

MARS Healthcare can help coordinate insurance-related imaging steps, including eligibility review and prior-authorization support when applicable to the patient, payer, facility, and program arrangement.

How We Can Help

Our team provides one coordinated point of contact between the patient, referring office, payer, and partner imaging center.

Coverage Review

We can help confirm available eligibility and benefit information before scheduling. Coverage information is not a guarantee of payment.

Prior-Authorization Support

When authorization is required and MARS is responsible for the case, we coordinate the submission and follow-up process with the ordering office and payer.

Cost Guidance

We help explain available estimate information and self-pay alternatives when appropriate. Final patient responsibility is determined by the payer and applicable agreement.

What May Be Needed

  • Imaging order from the referring physician
  • Insurance carrier and member information
  • Clinical notes required by the payer
  • Preferred location and scheduling details

Share sensitive documents only through the secure method provided by the MARS team—not through a general contact or feedback form.

Important Limitations

  • Authorization does not guarantee insurance payment.
  • Not every examination or insurance plan requires prior authorization.
  • Patients remain responsible for applicable deductibles, copays, coinsurance, or noncovered services.
  • MARS does not replace the insurer, referring physician, or imaging facility.

Frequently Asked Questions

Can MARS obtain my prior authorization?

MARS can coordinate prior authorization when it is required and assigned to our team. We may need clinical documentation or clarification from your referring office.

How will I know whether my scan is approved?

Our team will communicate the available authorization status and next scheduling steps. Do not assume authorization is complete until MARS or the responsible office confirms it.

What if I have a high deductible?

Ask about available estimate information and self-pay options. We can help compare the coordination pathways available for your requested service, but the final amount depends on the facility, payer, and specific arrangement.